Everything you need to know about using junto.
Yes - browsing, planning, and contacting vendors costs nothing for hosts.
No - you can browse vendors and even start an enquiry before signing up. You'll only need an account once you're ready to actually send it.
Every vendor profile is reviewed before it goes live - we check business details, ABN verification, and profile completeness before approving a listing.
We're launching in Melbourne first, with the rest of Victoria and more states coming soon. If you're outside Melbourne, sign up for early access and we'll let you know as soon as we're in your area.
Sign up and complete your profile - business details, categories, photos, and pricing. Most applications are reviewed within 24 hours.
Founding vendors pay 8% commission on completed bookings, locked in for as long as your account is active. The standard rate for vendors joining after the founding period is 12%. There's no cost to list your profile.
Yes - junto is for genuine, ABN-registered event businesses. You'll be asked for your ABN as part of the application.
Send an enquiry to a vendor through their profile and they'll come back with a quote or answer - or on packages that support it, skip straight to a confirmed, paid booking at a fixed price. When you're ready to confirm, you pay through junto: in full, or a deposit to lock in the date, with the balance charged automatically 7 days before your event. Every enquiry, quote, booking, and payment stays in your junto account - nothing to arrange over text or email.
Yes - every booking on junto is paid through the platform, not arranged directly with the vendor. Choose to pay in full or put down a deposit; if you deposit, the remaining balance is charged automatically 7 days before your event, so there's nothing to chase up yourself. Payments are processed through Stripe - junto never sees or stores your card details.
Most vendors respond within a couple of days. If it's been longer than that, feel free to reach out to a few other matching vendors in the meantime - there's no limit on how many you can enquire with.
Yes - once you've sent an enquiry, a message thread with that vendor opens in your account, so you can keep talking through the details right up to and through your booking. No need to switch to email or text.
Every booking follows a published refund schedule: a full refund 30 or more days before your event, 50% between 8 and 29 days, and no refund inside 7 days. If you booked under a Free Cancellation option, you get a full refund within that package's own stated window instead. See our Refund Policy for the full details.
See our Privacy Policy for the full details on what we collect and how it's used.